Making Police Calls
Put by your phone the following phone numbers:
Emergency - 911
Non - Emergency Police - Placentia Police: 714-993-8164
Police Watch Commander phone: 714-993-8151
Non - Emergency Fire - 714-744-0400
Hospital Emergency Number (depends upon your health plan).
Veterinarian Emergency number (obtain from your veterinarian).
Animal Hospital Emergency Number (consult your veterinarian).
When to call 911:
If someone is seriously injured.
If you see someone hurt and needs help.
If you see someone acting suspiciously, stealing, or breaking into a home or building.
If you see smoke or fire.
If someone is hurting someone else.
If someone is taking something which is not theirs.
If you believe emergency assistance may be needed
How to handle a 911 call:
Try to stay calm.
Know your location. The 911 operator will ask you for your address.
Know the location of the emergency.
Know the number you are calling from.
Wait for the call-taker to ask questions, then answer clearly and calmly.
If you reach a recording, listen carefully to what it says.
Let the call-taker guide the conversation.
Follow all directions you are given.
Keep your eyes open. You may be asked to describe who and what is involved.
Do NOT hang up the call until you are directed to by the 911 operator!
Tip: Let the dispatch operator know that you do not want a responding police officer going to your home if you think someone might take action against you. If you think there might be any possibility of retribution, consider seriously making that request.
Criteria for calling the police Non-Emergency Number
There is no current pending emergency.
You are not sure if this concern of yours rises to the level of immediate action.
This story was compiled from the following sources:
Huntington Beach newsletter: http://www.surfcity-hb.org/government/departments/pd/news/NWNL-June%202009-%20Total.pdf
About.com: First Aid http://firstaid.about.com/od/callingforhelp/ht/06_Good911.htm
Cleveland Police web site: http://www.cleveland-oh.gov/CityofCleveland/Home/Government/CityAgencies/PublicSafety/Division%20of%20Police/WhenToCall911